At Xinjiang Shenghuijie Supply Chain Management Co., Ltd, we are committed to delivering your favorite women’s fashion items as quickly and securely as possible. Please review the following policy to understand how your orders are shipped and handled.

1. Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. During peak seasons or promotional periods, processing may take an additional 1–2 days.

2. Shipping Methods and Delivery Time

We offer standard and express international shipping via trusted logistics partners. Estimated delivery times vary by region:

  • China domestic: 2–5 business days
  • Asia-Pacific: 5–10 business days
  • North America / Europe: 7–15 business days
  • Other regions: 10–20 business days

Please note: Delivery times are estimates and may be affected by customs delays, weather conditions, or local courier schedules.

3. Shipping Fees

Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Occasionally, we offer free shipping promotions—keep an eye out!

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your package through our website or the carrier’s tracking portal.

5. Customs and Import Duties

International orders may be subject to customs duties or import taxes, depending on your country’s regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office before placing an order.

6. Incorrect Address & Undeliverable Packages

Please ensure your shipping address is correct. We are not responsible for delays or losses due to incorrect or incomplete addresses. If a package is returned to us as undeliverable, we will contact you to arrange re-shipment (additional fees may apply).

7. Lost or Delayed Shipments

If your order hasn’t arrived within the estimated delivery window, please contact our support team at [Insert support email]. We will investigate the issue with the courier and assist you with the next steps.